Figis Free Shipping Code May 2024

I was going crazy looking for the website, now I see they went out of business. Sad we ordered every year an loved it.

I have ordered multiple products. This company provides the best candies, popcorn and chocolate goodies I've ever had. Outstanding!!!

the hummingbird cake left something to be desired

I have ordered from Figi's for 26 years. Halloween, Thanksgiving and Christmas stuff. Merchandise comes to me quickly, it looks great, it is delicious. I give it as gifts to many people. I don't know what is wrong with all these reviews. When I've needed help, they are polite, listening and quick. Please don't believe these bad reviews. Figi's is fantastic and I've never had a bad experience. They are very nice people; you will like dealing with Figi's.

great customer service. Delivery on time. All the products excellent.

I have done business with them for 15 years!!!!! Never had any problems with this company. Sad that they won't be around any more. I will miss my holidays ordering. Good luck in your next business.

Figis has always delivered orders on time and sent exactly what I expected. I love the variety of items.

Thanks for the gift I love the assortment of candy. very good old time christmas candy. Very nice reusable container.

I am writing this in response to quite a few of these reviews, but particularly, Renee's. First off, I in no way, shape or form speak for or represent the company. I am a lowly, front line employee who deals with individuals like you on a daily basis. I do not understand the thought process that would lead you here after your experience just to complain about the "terrible customer service." You received a faulty item. I get that, but it happens. You are not the first, nor will you be the last, customer of any company who receives a product that does not meet typical standards. If the fact that mistakes happen is a concept you are unable to understand when dealing with businesses of this scale, then you are going to have a really tough time in this world.Next, you complain that you had to wait on hold. I am curious what you expect during a company's busiest time of the year. Hold times during peak seasons are standard for literally any company you can imagine, and the same people answering your calls are the same people responding to your emails. So your entitled urge to be able to push yourself to the front of the line through calling, emailing, tweeting, etc. is not only making the process slower for everyone else, it is making it slower for yourself.To address the rest of your complaint, allow me to let you in on a secret: the fudge you received was a free gift. The sender didn't buy anything for you. For spending X amount of dollars they were given a FREE gift of fudge that they chose to send to you. To make up for this mistake with your free gift, you were offered significant compensation in the form of 3 gifts worth considerably more money. Why this replacement gift, why not send you fudge? Because obviously something was wrong with the fudge! I do not know if you understand supply chain management and ordering on this scale, but we cannot just make new fudge appear...in the middle of the Christmas holiday. So, the company did what it could and, along with eating the cost of the FREE fudge that was sent to you, decided to eat even more cost -including shipping- all to make customers happy. Explain to me how that is not good customer service? Because it sounds as though your only complaint is that the world was not built specifically to satisfy you every step of the way. These customer service reps work very hard to assist in cleaning up mistakes they had no part in making. They are people, they have families, and they deserve better than to be berated, talked down to, and demonized online by the likes of you.

I have ordered from Figi’s for years. They have great Products. If they din’t Have what you ordered they will replace with something else. The employees seem to be very helpful when ordering and helping you choose a product.I received an order I did not order for myself, they told me I could keep it or send it back. The woman was very compassionate.