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Ebags Pakistan Reviews

dragon teacher
2020-01-13 08:20:03

Good customer service.

I purchased a coat for my daugher's birthday. It was the wrong size. I contacted Ebags about the exchange and they don't do "exchanges" I had to return the item and then reorder. I returned the original coat and received a refund. When I went to purchase the new one (after teh holiday sales) it was $62 more. I contacted customer service and they honored the price that I paid and are returning the $62 to my account. Whatever their issue might have been, I have had a good experience so far.

Jordan Elizabeth
2019-12-22 13:15:14

Customer service was amazing

Customer service was amazing. They ship immediately. My bag had to ship all the way across the country and was here 2 days after i placed an order! & my bag was absolutely perfect.

Dave Runser
2019-12-01 00:42:38

Awesome bag for those who travel often

Awesome bag for those who travel often. It has tons of compartments for separating all the different characters items you may carry. Plus, they have excellent customer support. My bag unfortunately never made it in my hands through postage and they were quick to make sure I was delivered a bag two days after emailing them. Very happy with my service and customer care.

Imelda Garza
2019-03-29 02:50:41

Positive Experience.

I am so glad I did not listen to all the negative comments. If I would have listened I wouldHave never gotten the laptop mobile spinner I had been wanting for a long time. I am so please with the service I received. I was able toTrack every step on my deliver down to exactly when and who received my Packet. I am so pleased and not to mention so happy to have my laptop bag!! eBay is awesome and reasonable price for my samsonite bag!!! Thank you Ebag!

Tony Lee
2019-03-27 12:54:57

Actually, a positive experience!

I have to be honest here, I know lots of reviewers on this site have had poor experiences with eBags but I wanted to write a review of my own as my experience with them was roundly positive. I ordered a TravelPro laptop bag from them, primarily as it is not available to purchase anywhere in the UK. The transaction was smooth. They kept me well informed. They notified me that it was likely to be delivered to the UK within 17 working days of purchase. They provided sufficient tracking information so I could pinpoint to - within a few hours - exactly when the bag would be delivered. (It was actually delivered 10 working days after purchase date). Even when I used their online chat to confirm the whereabouts of the bag, they were immediately responsive and helpful. So. whilst I appreciate many people have had problems with eBags and BorderFree (who eBags uses to ship internationally), I just wanted to share my positive experience with them.

2019-01-22 10:44:12

Used eBags to order a set of Timberland…

Used eBags to order a set of Timberland Boscawen luggage as you simply can't get hold of them easily in the UK. I ordered them on the 12/01/2019 and they arrived on the 22/01/2019 and I didn't even use their express shipping.Everything arrived well packaged and as expected. Would definitely use again despite all the negative reviews here.

2018-12-25 21:50:12

Looking for real reviews

Before I bought my eBag I was looking for reviews and when I saw how low rated they were in this website, I was very hesitant to buy it, but I decided to take the risk because of the good reviews and because it looked that the bad reviews were due to shipment issues. That low rate cannot be more wrong, everything was perfect, since ordering online, the tracking number, the shipment, everything happened as it was scheduled. And of course the bag it self it’s awesome, it feels like very good materials, the wheels roll quiet and smooth, it has a lot of pockets that allows you a great organization. I loved it, so if you’re looking for reviews before buying an eBag (as I was) don’t hesitate. I hope this is helpful for anybody that is deciding whether buying it or not.

Rod Levermore
2018-11-30 08:50:14

Swift responce to phishing email.

Thankyou for your swift responce to my concern over the false email I had recieved from someone trying it on. Its so unsettling when you receive a phishing email, wondering for the proceeding few hours whether or not somebody has robbed you of your hard earnt money.You put my mind to rest immediately. thanks and kind regards Rod.

2018-11-25 02:16:57

Prior to today I would have given eBags…

Update to the review below. I have upgraded my experience from 1 star to 4. I work in Retail and know from experience that customer service is a fail point in most organizations. I had written this experience and this company off but they came back and saved the day and the sale. They honored the price and gave me a customer code to make it easy to complete the sale. Their past service and the quality of the product was enough to make me give it another chance.Prior to today I would have given eBags a 5 star review but my recent experience will be my last. I was promised a price when they could not honor a delivery date and when I came back the new price was 30% higher. I had copied the customer service conversation and clearly supplied the original price. Don't like being lied to.

Gilly Golden
2018-10-06 21:46:32

I was reluctant to order from eBags…

I was reluctant to order from eBags after all the bad review, but in reading the bad reviews of disgruntled people, I realized most of the complaints were regarding shipping, warranties, or issues that seemed as though the person buying the product did not look at the return policies, shipping timelines or return policies before purchasing. I really needed the bags I purchased for travel, so I decided to take a chance on eBags and I can say I am 100 percent satisfied with the bags I ordered, as they are both great quality bags. Also, from the minute I ordered the bags, I received correspondence about my purchase and several different emails leading up to getting them, as to when the items were shipped, delivery dates, and even received confirmation via UPS within minutes of them being delivered. So, the bottom line is that most people who are satisfied customers will not leave reviews for a product, I am usually one of them, however, I thought that the reviews I read absolutely do not reflect this company or their practices, so do as I did, and give them a chance, and you too will be see that not all things said are relative to this company's service and merchandise. Thank you eBags for the great products! I will be back!

2018-09-27 04:37:18

My numerous experiences have all been good

Great company. Over the past five years, I've purchased numerous items from eBags - a Derek Alexander leather handbag, a second leather handbag, four eBags house brand handbags, two Baggallini handbags, and four Laurel Burch totes. The eBags house brand handbags are indestructible and I need a new suitcase, so I went online to look for reviews of their luggage to see if their house brand eBags luggage is as good as their handbags. I stumbled across the bad reviews on this site. I am sure that everyone here had bad experiences with eBags just as described, but eBags is a major online retailer and I think what is happening is, the thousands of satisfied customers aren't posting positive reviews, while a handful of legitimately unhappy customers are posting negative reviews. Anyway, if anyone has tried eBags house brand luggage let me know what you think. I'm looking at hardside spinners

2018-09-25 22:15:59

Don't understand the bad reviews

Don't understand the bad reviews. I have purchased 6 ebags and the quality and design of them have been excellent. I had one minor issue of quality 3 years after purchase and their service dept. gave me my money back with no questions asked. I will go as far as to say that they have the BEST service Dept. I have ever dealt with. Clear thinking, clear speaking, intelligent , friendly people. When I speak about their quality, I am speaking about their own brand. I know they also sell many other brands.

Raul Tavares
2018-08-22 02:52:29

Great store, Great Prices, Great Delivery!

I've had a normal, smooth and amazing experience buying from Used their e-mail discount, payed, waited for the delivery (made by UPS) and everything I ordered arrived without a scratch, exactly as bought and as expected.Of course each order is an order but even though their reviews are not that positive I gave them a chance and they made it.I recommend eBags!

This is Denisse &Doris
2018-08-03 15:14:31

Got here on time expected and with the…

Got here on time expected and with the item I order. Really satisfied !

Danielle Jover
2018-04-19 19:21:55

Satisfied buyer

No issues. My Kelty Redwing 40 was shipped from Colorado US 11/04/18 and arrived in UK 19/04/18 as their confirmation email stated. I'm really happy with the purchase as it's £30 cheaper than buying in Amazon.

Ebags Pakistan FAQs

Does Ebags have a student discount?

Yes. Ebags supports student discounts. Ebags has set special discounts for currently enrolled college students and high school students. As long as they can present relevant documents to Ebags to prove their student status, they can enjoy student discounts and save up to Rs13.

Do I need to sign up for emails at Ebags?

Yes, you need. After registering in, you can enjoy the following benefits: 1. Receive new information of Ebags Coupon Code; 2. Learn about the latest offers and event information of Ebags by email; 3.Subscribe to Ebags and get to know the latest information of the new Ebags's products. 4. Accumulate consumption points which can be exchanged for gifts or discounts at Ebags.

How to save at Ebags?

Ebags often offers various Coupon Code on a regular basis in order to save you up to Rs13 for shopping. You can save a lot of money as long as you use it within the validity period specified by the Ebags coupon!

How much can I save at Ebags?

According to the various preferential policies and activities provided by Ebags, customers and consumers can save a lot of orders in Ebags, and the discounted price can be used for coupons at the same time. Each order issued in commodity orders can save approximately Rs13!

3.0 / 499 Votes

Ebags Pakistan Dsicount Stats

All 22
Coupons 4
Deals 18
Max. Discount 75%
Last Updated January 2022

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