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White Stuff Pakistan Reviews

2020-05-17 02:34:03

Ordered items a few times and never had…

Ordered items a few times and never had issues with them, delivery was fast. one of my favourite clothing brands!!!

2020-04-25 09:20:15

I love White Stuff

I have loved White Stuff clothes for years and have bought online dozens and dozens of times. I ordered twice in the past month, once for an item in the sale, and once when they had 20% off. I found the order process and delivery to be perfect as always. The items were of excellent quality. I returned a couple of things that didn’t suit me, and had a prompt refund as usual. I came on Trustpilot to look at another company, and while here thought I’d check WS out of curiosity, expecting to see mostly positive reviews. I am very surprised to see so many negative reviews, as I have never had any problem at all, and I must order from them 10 times a year. I’m sure WS must be having trouble with staff off sick and changing to working from home at the moment, just like everyone else. I would encourage people to be understanding if there are issues during this national crisis, just as they would like others to be, if it was them. They are an excellent company and I would crowdfund to keep them going if it came to that!

Eva Nemeth
2020-04-24 10:22:12

Improved service

Improved service I ordered a bag from White Stuff 11 days ago and when for a week the order statust showed "ready to ship", I emailed them asking for an ETA. They did not say anything like within X days or we'll look into it, no, the person who replied said "I don't know". Well, I'm afraid this isn't good enough. And then I started to read all the terrible reviews about them. Funnily, two days after this "I don't know" email from them, I got a notification from Hermes that they have my White Stuff parcel and would deliver soon. It was also interesting to see that the confirmation of shipment came first from the courier and not from WS. My order then was delivered the following day, happy day I thought, but when I opened the parcel, I found a dress in there and not the bag I ordered. I then sent them another message and they very quickly got back to me (another person) and kindly arranged a next day delivery for the order which was today and it arrived all ok. I bought the item on sale and I know I cannot yet use it due to not being able to go out and I appreciate they are running low on staff but please could they teach their team not to say things to customers like "I don't know. And just overall, being a bit more proactive. Anyway, overall happy at the end.

2020-04-11 07:54:23

Mostly good experience

I ordered a top and the easter puppy egg box (felt toys). I had a mostly good experience. I received the order confirmation email, but after 3 days the website still said 'ready to ship'. They have closed their phone line (due to the virus) but it said to email if any queries so I emailed to ask for an update. The next day the courier (Hermes) sent an email to say they had my parcel and the day after it was delivered. The top is lovely, good quality and true to the picture and so are the felt toys. Really pleased. I think they must be struggling, but the systems still worked and good result for me.

Holly Hemsley
2020-03-29 16:33:17

Nice clothes

Nice clothes, gorgeous colours. I would just say that often the sizing is inconsistent - as in I’ll buy two pairs of the same trousers in the same size in different colours and one will fit perfectly and one won’t. Also the marketing is very geared to older women, don’t know why this is?

2020-03-12 17:11:14

standards slipping

Generally buy my clothes in either White Stuff or Joules.White Stuff’s quality is slipping.White Stuff’s website is very annoying,when clicking on an item and then going back you end up at the beginning rather than the next item! Making you scroll through all the previous items.

Jennifer Brooker
2020-03-03 10:37:41

Much as I love White Stuff clothes…

Much as I love White Stuff clothes their online ordering system is hopeless. You order something online and,get no acknowledgement and then you don't get notified when the item is ready for collection in your chosen store. This means,you need to keeping phoning to ask if your item is there. The last time such a long period passed that I forgot to phone and then decided I no longer wanted the item so it was refunded.Currently its 5 days since placing an order and am frustrated and cross at the lack of communication so far..

Amanda Allicia
2019-12-23 10:34:57


Love the clothing in White Stuff. I have been buying for a number of years from this store-absolutely love their skirts. I still have the very first skirt I bought from White Stuff-which still looks new, and this was purchased 12-14 years ago.I have worn it, and washed it hundreds of times. Bought some beautiful midi- length skirts of late-and they are absolutely stunning. I love the A Line skirts, and I love the fact that their skirts are always lined-unlike some other high street stores, where you can see straight through, and have to wear a slip underneath. But, I haven't bought skirts without lining for years, now.I don't understand the negative feedback-maybe I just got lucky? Thank you- White Stuff- you have never let me down yet.

2019-12-21 12:44:00

Really impressed with White Stuff…

Really impressed with White Stuff clothing. I ordered items online to collect when I could have gone to my local store but didnt want to take the risk in case the item was not on the shelves. I suddenly realised that on ordering I realised I might miss christmas delivery! (even though it was just under a week away from the big day) I emailed the team and received response (despite it stating can take up to 48hrs for a reply) received in less than 30minutes. Great service nice clothes, and can I say the staff at the Newcastle branch were lovely including a member named "Kenya"What makes it better is they have their own stores as well. Its relaxed and ended up collecting my items today and then bought another present for myself in store.Keep up the great service I will be back again. Shame the Newcastle branch is a "test" store depending on the sales it makes. The staff are friendly and make polite conversation.Thankyou for a great experience in the real world not cyber space!

2019-12-10 21:24:26


I ordered some small Christmas gifts and everything was exactly as expected. I used click and collect and the girls in the shop were lovely. One of them even suggested a Christmas present idea for my niece!

2019-10-30 14:27:49

Seamless online order journey

Seamless online order journey, received the item quickly. I returned it the next day by post and received my refund in 2 days.

2019-10-20 13:15:14

Lovely clothes

Lovely clothes. Great quality. Good value. Some mistakes with online ordering and lack of response from customer service. But 90% of the time it all works ok.

Kay Ravenhall
2019-09-25 20:18:33


Bought online the Tessa dress -I love everything about this dress apart from the neck interfacing that does not lie flat inside the dress but rides up showing at the neckline.I have spoken to a dressmaker who tells me that the interfacing should have been made with several cuts up it allowing it to lie flat this she is able to do but obviously at a cost.I have checked out the Tessa dress at my local white stuff shop and it seems to be a design fault -such a pity as it is otherwise a lovely dress but I’m not sure I want to pay £12 on top of the cost of the dress-even tho I bought it when there was the 20%off.

Small person
2019-07-25 17:04:18

I have just read with disgust the…

I have just read with disgust the previous review. I hate false news and this is an example of such rubbish. My best friend works for White Stuff and whilst there may be some redundancies, there will not be hundreds. She has commended the way White Stuff are handling this situation. Yes she is at risk however the care she is being given has not reduced her passion for the company and it’s ethics. Shame on you for such scaremongering.

Ms S Walker
2019-07-22 06:42:04

I love this company!

I love this company!! Great on line ordering. Good sakes. Great staff in their shops. So helpful. Good products.... true sizing and happy to exchange when needed...

White Stuff Pakistan FAQs

Does White Stuff have a student discount?

Yes. Even though White Stuff has many different types of Promo Code, White Stuff student discounts are only available to the currently enrolled students. To get White Stuff special discount, just present the student certificate, and you could save Rs18 on average through the student discount program.

Do I need to sign up for emails at White Stuff?

Yes, you need. In order to make you satisfied with every purchase in the White Stuff, you can use email to register as a member of White Stuff. White Stuff attaches great importance to the feelings of members, and will also send you the latest White Stuff Promo Code via email.

How to save at White Stuff?

White Stuff saves customers money by holding promotional activities, full sales events and coupon distribution activities from time to time. By this means, customers can save up to Rs18 for their shopping on But you should understand that the activities and White Stuff Coupon Code are time-sensitive.

How much can I save at White Stuff?

Over the past month, users have saved Rs18 on average, so shopping at White Stuff can indeed save you a lot! If you don't want to miss any special discounts or promotional activities on, just remember to visit the on a regular basis!

3.4 / 712 Votes

White Stuff Pakistan Dsicount Stats

All 20
Coupons 3
Deals 17
Max. Discount 60%
Last Updated May 2021

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