Boden Coupon First Order February 2021

I discovered Boden USA about 2 months ago. I read several reviews before purchasing. My first purchase was a pair of jeans and a dress that looked like what Megan Markle wore once. This was back early March.That order took around 3 weeks to receive. Pants a little tight, but okay. Dress fit perfectly.My second order was early May. I ordered a coat and another dress. The coast arrived less than one week later, and the dress in about 10 days. The coat was beyond my expectations; extremely high quality, beautiful lining, gorgeous; but it ran way too big.(I should have read the reviews that warned me about that). The dress, again, fit great.I returned the coat and am awaiting a refund. Returns are free.I find the clothes of exceptional quality. I will buy again and again from them. It's nice to know you're getting something made well, instead of always getting "Ross" quality elsewhere.

I found a VERY handsome tweed windowpane sport coat at Boden USA online, and at an unbelievably good price on sale. So I took a chance on a company based abroad (I live in NYC) and ordered online. It arrived faster than I expected, the quality is quite good, and it fits like a glove! It gets many compliments. So I've bookmarked their website for future browsing. Regular prices are a bit high, but I'll be keeping an eye out for sales. I'm always willing to pay a bit more for high quality and real non-polyester materials. Cheers.

I just bought two dresses and I LOVE them. Most importantly, the quality of the products is incredible. I also received the best customer service I've ever experienced.

I’ve shopped here only a few times, but items ship very quickly, the website is a visual joy and the customer service team responded to a request promptly. Moreover, so friendly and helpful!Will definitely shop here again.

Shoot, I think I just posted my review under Boden UK instead of USA. Here is my review, reposted:I love Boden. Some of their prints and colors might be a bit too exuberant for me, but the design and quality of their clothing is really top notch, especially relative to a lot of other similarly-tiered brands (J. Crew, Ann Taylor, etc.) whose quality has dropped precipitously in recent years. Even though Boden is primarily an online shopping experience for me because of where I live, and it doesn't have the benefit of creating the type of concrete tactile/visual experience that a brick and mortar store automatically can, it still somehow manages to craft a really enjoyable shopping experience through sort of quirky, joyful, spirited emails, beautifully/carefully-packaged shipments, seemingly lovingly placed details in clothing (trims, linings, cuts, overall designs), a thoughtful website, and truly positive customer service phone interactions. One gets the sense that one is shopping in a very personal, almost intimate environment. Boden has really done a brilliant job creating a quality brand. Going back to customer service - I specifically sought out a site to post business reviews because I just had yet another really wonderful phone interaction with them. I have only called them ~3 times in the ~8 years I have been shopping with them - Once to iron out a mistake on their part (most recent call), once to iron out a mistake on my part, and maybe once just to ask questions). Every one of those times has been a delightful experience. Yes, delightful. Not just good or generically positive, but actually a delight. Customer service representatives are not merely polite or pleasantly neutral, but they actually convey kindness. Most recently, they shipped me the wrong colored item. When I called, the representative owned up to Boden's mistake, apologized, and immediately placed a shipment for the correct color BEFORE I had even repackaged the incorrectly colored item let alone shipped it back. I truly appreciated this because the color I wanted had initially sold out shortly after I ordered it, but had recently reappeared online in low-stock, and I was worried I would miss out on the item completely. The icing on the cake was that the item was shipped with premium shipping. My experience with other similarly-tiered brands is that they will do the minimum to address a mistake on their part. They might merely replace your item ONCE you have returned it, IF it is still in stock. Or, if an item has run out, they may merely apologize with empty, rote words. Because of Boden's track record with me over the years, I truly trust and enjoy the company. I do not have the money to buy a lot from them - just a few pieces on sale each year, but it is worth the investment for me - investment in quality clothes, as well as investment in supporting a good, decent company.

I ordered the slim fit chinos in mint, the color is great, the fit is perfect and I get compliments every time I wear them. I will definitely order from them again, they have an easy return policy and great customer service over the phone.