Vodafone Top Up Voucher Codes April 2024

It's a mixed bag with VF. When I first came back to VF there were some issues with setup on my account, namely WiFi calling and VoLTE. I was surprised to get a call from a UK representative to follow up but the accounts/network team had actually fixed the issues already. This was a pleasant surprise after past experiences.Why have I marked them down? Simple, there is far too many times, not even in "the sticks", where I get a good 4G signal but no data throughput at all!! There are also too many times of dropping down to 3G as well with incredibly slow speeds. It is very clear after testing that VF are relying far too much on Band 20 (B20) to give coverage but it is being swamped too easily. Unfortunately they seem to be concentrating on 5G in cities where suburban and rural areas continue to suffer dire coverage and speeds!

Recently moved to Vodafone broadband. I was not informed that I would lose my pstn line as part of the move except for the dial tone. This means I cannot use any of my telephone extensions.I raised that with them but they are not able to offer any solution. I asked to cancel the service as this is useless to me but was informed that I was out of my cancellation period. I wish I had stayed with plusnet, they offer fantastic service.Update. Vodaphone came back and offered me the opportunity to cancel at no cost . They still need to be clear on the 60mbit product that people lost the old phone line.

I know people come on Trustpilot mainly to moan and people don't always comment when things go well. Personally I got a great deal on Vodafone Ultrafast, paying less for 500Mb/s fibre than I was for VDSL with plusnet. Installation great, managed to get fibre line provision swapped to a (new) closer pole to remove problems with the old line snaking through trees. One small issue was resolved quickly by support (ultrafast pro customers seem to get UK support) Tech support listened and weren't following some annoying script. A1 from me. Now just waiting on my voucher which I got via uSwitch but it will take a few months

Always had fantastic customer service with them.

In Aug, I am a visitor from U.S. and only used this service for a month. I reached the Vodafone online service to cancel it afterward. It was after 30-day cancellation notice period, but the online service person made an expectation on it. I was told that the account was canceled. Then I flew back to US. Everything seems fine for me.However, since then I kept receiving bill afterward and it went to CCSCollect. I contacted Vodafone online services again, they were not able to look up my previous conversation and insisted me to pay the bill.What a dishonest business and unreliable customer services!!!Lesson Learnt: Don't rely on their website said they will email you the conversation history after conversation ends. if it ended and you did not receive your email, there are no ways to get it back.So, make a print screen manually or save as pdfMarch 12, 2022 UPPDATE: PROBLEM SOLVED AFTER ESCALATED. put 4 stars (bez of action being taken) instead of 1 star

Transferred my business account to a private account after my husband had been ill and I was forced to closed our community hub. It was a bit of Trial to start with as was very confusing, in the end all sorted and deservedly a 5 star for being so understanding and shows no compassion unlike many other companies like BRITISH GAS & BES UTILITIES who charged for coming out of a contract despite My husband having had Cardiac arrest so was hardly planned and has been left very poorly due to lack of oxygen. Therefore business closed down.

The adviser that dealt with me was Alicja, she was very welcoming and friendly from start to finish, explained everything clearly and was very patient with me despite it being the store closing time. I have been in the store and spoke with an adviser a while back (unsure of their name) but they were quite blunt and it was quite off putting but since having spoken to Alicja I will definitely recommend Vodafone and the store to others. She is honestly a credit to the company she deserves a pay rise! She made the process so much more easier than I expected whilst building rapport. I left the store with a full understanding of the details I needed and with the sim only contract setup, very happy customer!!!

I had a good experience in the Leicester shop, they were very helpful in finding a new tariff

Excellent customer service by Nassar. Very helpful and answered my query.

I bought a mobiphone for £11:00 and had problems using it. I could not go to the shop because of the loony lockdown nonsense. I had to phone "customer Service" they were as much use as a chocolate Teapot. I went back to the store in time to find out the idiot in some Asian country had changed my package by cancelling it and given me a new one and lost my initial £10. I was in the Harrow store and it was "sorted out" by some person and without telling me my new £20 on the phone was going to cost me £1:00 to send a text with 4 charactors in it! Today customer service confirmed I was on the package I did not want nor was told about the disgusting charges. they could do noting and their english was APPALLING! So I have destroyed the phone and gone to another provider who is simply going to charge me 5p when i send a text which is about twice a month.BEWARE OF VODFONE AT ALL COSTS. Whatever the Sales person says make them put it in writing or walk out of the shop.YOU HAVE BEEN WARNED!Don't bother VOdaphone you have lied too many times. I have switched to 1p mobile who ACTUALLY do charge 1p a text rather than £1.00 a text like you swindlers! Oh and with a PAC code I can keep my numberSo GOD bless1pMobile they do let you keep your phone number and only charge 1p a text or 1p a minute for a call, and you only HAVE to credit £10:00 every 3 months A BETTER DEAL THAN ANY VODAPHONE PACKAGE.GOOD RIDDENCE!!!!!You can thank the liar at HARROW for you losing you yet onother customer!!!!!