Typo Voucher Codes April 2024

Order online for click and collect . Web states 1/2 working days to get order . Order Sunday was not ready for collect until friday . Product were nice when they arrived

Placed an order online for 2 pairs of socks and 2 mugs. I had signed up for the "20% off your first order" which as far as I know is for full-priced items, however I was unable to use it as (this is my guess as to why it didn't work - I don't know for sure) even though I didn't want any sale items, I unwittingly chose 3 items which were in a 3-for-£12 promotion and the discount code wasn't accepted. I didn't ask for the promotion to be applied and really wanted all 3 items so decided to not worry about the 20% discount, since it probably wasn't worth it, but their website is littered with promotions so I think it would be very hard to place an order and be able to use it. In my opinion there is a difference between items which are in a sale and items which are in a long-term multibuy promotion but it was not worth the hassle of contacting them over it. In the end I added a pair of socks that was in the sale since the discount code wasn't going to be accepted either way.Box arrived and was huge for what was in it. It was not marked as fragile. The mugs come boxed and a bit of paper packaging had been wrapped round them but nothing that was padded, and there was a lot of empty space in the box. As a result, one mug was totally smashed on delivery.Trying to work out how to return for a refund was not easy. I somehow kept clicking on something that redirected me to the Australian returns website, but it doesn't tell you it's the Australian one until you try to type your GB postcode in and it won't accept it.Eventually found the returns section, generated returns label. However it asked only for my order number, but the FAQ that had directed me there told me I needed to complete a form that would list all the items in my shipment and I would need to select which ones were being returned. Could find no such form.Contacted customer services via Live Chat, which took a few minutes as there is a queue. Representative said it would ask me as part of the returns procedure and then I would need to print it out and enclose it with the goods, advised her it just takes me straight to a DPD label with no option to detail the contents. In the end she told me to just write it out on a piece of paper.I asked if there was a way to give feedback or make a complaint about the packaging, which was wholly inadequate for the contents of the box. She told me I could just write it on the piece of paper with my returns - this isn't really the same as "providing feedback" or "making a complaint" since I know, working in a similar business, that the returns department literally unpacks items and either processes the refund themselves or passes the paperwork to Customer Services to do: although I wrote out my feedback, I do not for one second believe anyone read it on receipt.I had taken pictures of the box and printed them out, also printed the e-mail with my order on and circled the item I was returning, then I wrote on it why I was returning it. I am not stupid and do not expect any action on the reasons for return to be taken but feel I have done as much as possible.The return and refund was completed very quickly and that part was very smooth. There was no quibble and the money was back in my account within 2 working days.Overall I like the products but feel the customer support is pretty much non-existent. The live chat facility does work surprisingly well but it is slow and painful interacting with the agent. The agent/representative did not give any indication of caring about the customer, my experience, her job, the products, anything at all in fact. There should be more options for contacting them - reading through previous reviews it looks like they used to have an e-mail service but have discontinued it.I think I would go into a shop if there was one nearby but I would never order online from them again as they clearly don't know how to package fragile items and don't give a stuff when the contents break. Also, the 20% discount was unusable for no real reason in my opinion.Probably the worst online shopping experience I have ever had, purely because they are difficult to contact and don't really care when you do manage to get in touch.

I saw the previous reviews and was nervous but everything arrived in good time and in perfect condition! Ordered on 29/11/21 and received 4/12/21 so a 5 day wait :)

I visited typo in the Merry Hill shopping centre to collect my order i had ordered online. The Lady serving on Wednesday evening (01/09/2021) was super friendly and helpful and just generally made me smile when I had left the shop.

Amazing company that sells cheap products that are not bad quality! I've order 5 times off this site now and have no complaints at all. One order came to above £60 (room decor) and not a single slip up. If anything the only complaint I have is that the notebook paper can be quite thin at times, so isn't suitable for ink-heavy markers ie staedler / crayola

Typo has an amazing selection of products. For the first time, I placed an online order and was not disappointed. I placed it 9pm one night and two days later the whole order arrived. The products are of good quality and I have had countless in-store positive experiences. Would definitely recommend!

Ordered to pick up in store, got a really good discount. Delivered after 3 days and really happy with the product.

I ordered a large amount of stuff from this company and it all turned up on time, in perfect condition.

Was served by a lovely lady at the merry Hill store yesterday. Had a few things in common on previous working history.My colleagues like the pen I brought. Thanks for an amazing service. Will be back soon thankyou katy.

After checking on trust pilot for reviews I noticed a lot of negative reviews but thought I would take a punt on typo.com for a laptop case it was only £6 and I honest can't fault the quality of the product & shipping I can't speak for returns with this company but just shows you can't believe all the reviews on this site and sometimes need to give some companies a chance.