Thrifty Military Discount April 2024

Hired a car from Thrifty when all other car rental companies were being difficult as I didn't have my Credit Card with me. Hired a great car, everything I expected in a car rental. Customer Service was good. Will definitely use them again next time

Thrifty in Calgary airport were excellent today. No waiting to pick up the car and helpful clear instructions on where to find the car. Return was equally efficient and Saba checked it's out quickly and efficiently and directed is to the terminal. I would be happy to use them again any time.

I rented in Nimes France, picking up at the Hertz desk. It was explained to me I had 2 options on return, either bring it back with a full petrol tank though the assistant warned me the nearest petrol station was 8 km away, or return it nearly empty and their charge for refuelling was the same price as petrol stations and it would be more convenient for me. I asked if there was an admin charge if I brought it back without filling it and she clearly said no. I returned the car with 1/4 tank full as that was all that was used, at the desk and was told to come back in 10 minutes after the inspection. I went with my family to check in with Ryanair to find out once you've done this you go straight through to departures as Nimes is a small airport. My family did, but I couldn't do this as I had to go back to Thrifty, therefore I was in a bit of a hurry as I knew I had to queue all over again at the check-in desk before boarding. The invoice was ready and I signed it. When I got home I realised there was an admin fee added for filling the tank plus 20% VAT adding € 45 or so to the bill. I complained via customer service email but was told as I had signed the invoice there was no refund due. I responded asking to escalate the issue and had no reply. Trying the UK website I got a reply saying they could not help as they only deal with UK rentals.

Very helpful and polite staff!! I was served by Anna (Heathrow branch) who helped me with the process of acquiring the rental, she was a absolute star! The systems were down but she did a amazing job to overcome this problem and had me leaving the branch in no time at all and as a very happy customer :)

Booked car hire through Zest .I was offered an upgrade to a automatic car for 20 euros a day which I accepted but was not made aware that its 20 euro a day plus taxes which can add up to quite alot if you hire car for a week or more.I raised this with Zest who I booked with but they just said you signed agreement.I want to make everyone aware of this stealth charge when hiring a car with Thrifty and lets be clear after a flight and a long days travel who is going to read through the long terms and conditions of car hire agreement.I just want the staff to be honest and say yes the car is 20 euros a day plus 20 percent tax thats all before I hand over my hard earned holiday money.

Arrived 5 days late after transportation problems. Desk clerk at Orlando first class in sorting the matter out with speed and efficiency. Added drivers twice for a few days without problem or difficulty. Very impressed with service provided.

I read the reviews on this page after making my booking, and i was horrified. I thought for sure i was going to be ripped off. I hired a BMW 5 series. The car was in perfect condition when i received it. It had done around 2000 miles. It was clean and had a full tank. The staff were first class. No issues at all getting the car. I arrived early (by about 1.5hrs) and they arranged for the car to be brought over from storage asap. The deposit is ridiculous, and it's the only reason i didn't give 5 stars. It was 1500 GBP for an 8 day rental (although i understand that it is the same regardless of duration). The price of the hire was 250 GBP which was unbeatable! Other companies were around 700 GBP for the same car/duration. Returned the car a day late and they charged me a very fair 22 GBP extra. No issues on return, they signed the car off and my deposit was returned within 7 days.

I had my doubts about Thrifty after having read some bad reports, so it was a pleasant surprise to encounter Lisa at the desk of Thrifty at Tampa airport. She did a great job in serving us. Quickly and without any fuss we got our car. We even got an up-grade to a full size car.

I had the best experience with Thrifty (O'Farrell Street) in San Francisco, super service from (Michelle) and I got my Mustang Convertible at a fair price. So thanks a lot Michelle for making my weekend trip a perfect one.

I like to shop at the thrift store is more cheaper and you do get. Thank you very much