UPDATE:After a couple weeks watching and playing with the new Roku Ultra, I decided to change my review of SlingTV from ONE STAR to four stars. I still stand by what I wrote below, but now that I finally received the Roku, I gotta be honest...it is VERY cool. SlingTV is OK for the sports that I need coverage for, but when you add Netflix, Amazon Prime and all the free TV/MOVIE apps available on Roku...well it's mind-numbing how much content is available!MY INITIAL REVIEW:I've heard about Sling TV's "Free 7-Day Trial" for a long time and as my local cable company gave us a 20% increase in our bill this month, I decided to make a change based on cable's price increase. I went to Sling TV's website and looked at their numerous options before choosing to buy a Roku Ultra for $50 in addition to 3 months of service. Later I found out that I did not qualify for the "Free 7-Day Trial" because I purchased the Roku at a discounted price. So highly recommend trying the Sling TV 7-Day Free Trial before any financial commitment. (I'm not sure how many people will want Sling TV after a free trial because of so many issues like buffering, pauses, hard to use interface with the app alone, etc.)On August 1st, one day after I placed the order online, I received an email from Sling TV saying, "Good news! Your Roku Ultra is on the way. Expect a package to arrive within the next few days. You’ll be watching your personal channel lineup on your big screen in no time." This was NOT TRUE and set me up for an unrealistic expectation!On August 7th, eight days after I ordered Sling TV, I called them to inform them that my Roku Ultra has not arrived. It turns out that their week-old email was a LIE because the Roku had not even been sent, thus delaying it as much as an additional week! I have been playing with the Sling TV app since last week, but it is clunky and hard to work with on my computer and not nearly as easy or convenient without the Roku or other interface. The worst part is the channels often pauses or buffers, and that is REALLY annoying! Sling TV recommends a minimum internet speed of 25 Mbps and my internet is over 100 Mbps plus I'm hard-wire connected with a CAT-5 cable instead of connecting wirelessly, but still get frustrating buffering when I watch!So I contacted Sling TV today (via chat and phone) asking to cancel my subscription and refund my money. I did so because they had not fulfilled their email promise to me. I politely asked to get out of the contract and have a refund issued, but all three SlingTV representatives/supervisors I talked with told me that it was NOT possible because I agreed to purchase the Roku Ultra and 3 months of service. I was told "Sorry you're unhappy, but we can not help you!"I was then promised by Victor that my Roku Ultra would "definitely" be here in 3 days (this Friday, August 10th.) So IMHO, Sling TV’s customer's service won’t help you even if your complaint is fair and reasonable. I’m hoping the Roku will come by Friday and that this interface will make Sling TV a better experience. If not, I will re-connect to our local Spectrum cable and pay three times more for a much better picture quality, better customer service and far greater channel selection. In hindsight, switching to Sling TV was a bad decision for me.CONCLUSION: (1) NEVER sign up for Sling TV without a "Free 7-Day Trail." (That way you can quit without going thru the frustration I did.)(2) Be sure your internet speed is high enough, and be willing to accept the fact that your Sling TV program will pause and buffer regardless of your internet speed!(3) The old saying, "You get what you pay for" is most often true! Paying 3 times as much for cable TV may be worth it as you get MANY more channels with a better interface and no buffering or annoying pauses of your TV programs. Plus Spectrum’s customer service IS far superior…I’ll give them that!