Booking Promo Codes & Discount Pakistan April 2024

I usually use booking.com when I travel, it is a very user friendly website/app. Reviews are accurate and you can mostly find all the hotels in the country!

Had to cancel booking at short notice but was given a full refund excellent service will use for all future hotel bookings highly recommended

i am a room attendant at a hotel and when i checked into this room i could tell it wasn’t cleaned properly or checked by a supervisor, i had to redo the beds and refill the towels i found bottle tops in the draws the telephone handset was filthy and mirrors in bathroom not clean neither was the glasses in the bathroom i didn’t complain as i just cleaned it myself but cleanliness needs to be a top priority and something the hotel should look into

Happy with extranet for our hotel , works well, good client service via chat and email.

I've used the service for years -- so far not a single negative experience.

After repeatedly requesting to have cancellation fees reduced due to Coronavirus, I received no contact from either hotel or Booking.com. Finally, on the day of travel and AFTER cancelling from the site, the hotel informed my that since I prepaid via Booking.com they should refund me. It has since been impossible to contact Booking.com to request this.Update - they have now agreed to refund all fees-

I would highly recommend this service. The simplicity of the app is ahead of every other company in this field. Times are tough right now but they are trying there best.

Amazing All-Round

I have been trying to amend the dates of a booking, as the training conference I was attending in London was postponed due to the coronavirus. As the cancellation policy seems to prevent me from simply amending the date of my trip, I had hoped to speak to a representative, explain the extenuating circumstances, and rely on their common sense and empathy, to enable me to transfer the dates of my booking from March to June. I have spent around 45 minutes holding, over 2 separate calls, both of which were terminated after an automated message told me that booking.com were "experiencing difficulties". I sent an email through the website. The response I received directed me back to the website. There is no live chat available anywhere and it seems impossible to get any meaningful contact with anyone from this website. I get that given the current worldwide pandemic, it is going to be hard for sites such as this to provide the best customer service. But MAKE PROVISION! Enable users to amend bookings because of this virus, and give us some leeway because of these unforeseen circumstances.i personally will be boycotting this service, and advising everyone I come into contact with to do the same, until booking.com show signs of improving this shocking level of service.EDIT: Booking,com contacted me to say that due to the circumstances they would change the dates of my booking at no extra cost. I do feel they have redeemed themselves through this act of mercy. It does not change the initial frustration I felt when trying to sort this out, however they were probably quite overwhelmed with people in the same situation. I guess - Thank-you for fixing this problem Booking.com. I've increased the score to 3 stars as a result.

I am so so grateful to booking.com for helping sort out a situation in which the owner of a property I was meant to be staying at in the near future was proving difficult to deal with - refusing to take my partner and I but not offering refund. Customer service was INCREDIBLE and managed to resolve everything. A huge shout out to Adham Bahgat who talked me through everything on the phone - reassured me and wished my loved ones the best. Genuinely the best customer service I have ever received.