Perfect Lens Free Shipping May 2024

Easy and fast. No hassle for getting my script approved, which I thought would take much longer. My order came a few days ahead of schedule, too. Will absolutely keep ordering from this site.

Update: Changed to 3 stars from 2 because after about 5 more phone calls the issue has been resolved. Two stars because I got a quality product, but I ended up paying much more for it than was agreed, and going through a lot of hassle and phone calls. I have ordered from Lens.com a few times, and though I don't particularly like that I have to go through the hassle of a rebate, it has usually come through honestly. This last time though, my rebate card would not work. I checked the rebate card account online and it said that I had a balance of $80 available. I couldn't reach anyone on the card side of the operation, so I called Lens.com customer service. When I called customer service, I was immediately told by the rep that he would just issue me a check. I was surprised by this, since he hadn't even taken time to figure out what was going wrong, but it sure would be easy for me, so what's to disagree about? He said that if it didn't arrive in a couple of weeks, to call back. I didn't get it in a couple of weeks, so I called back. This time the rep had to check with a supervisor. The rep came back and said that the check had been processed and was on it's way and that I should just give it more time. When I called back a third time, I asked for a supervisor right away. No supervisor was available so I was told they would call me back. I did get a call the next day and the supervisor said that the reason I didn't get a check is that they researched on my card and found that it had already been spent. She couldn't tell me when or where it had been spent, and she could not acknowledge that this was different information than I had previously been told--I had been told that the check was already processed and in the mail! I had been told this twice! She said that I could call the phone number on the back of the card and find out the transaction history. Next, I called the number and got a message that the card was closed so the transaction history was not available. Then I went online, where I had previously seen that the balance was $80, and it also now said that I could not see any information on the card. I called back to tell them that I wasn't able to get the transaction history and that at this point I was suspecting fraud. The supervisor also could not get the transaction history and said that the reps do not have access to my card information, so they could not have committed the fraud, and that Lens.com's part was done, they sent the card to me and there was nothing else they could do.

WOULD ABSOLUTELY RECOMMEND I've ordered from lens.com 3 times now and everytime I've received exactly what I ordered. They were good quality, extremely affordable and I've never had an issue with my rebates. Also great customer service. You should keep in mind that there are always more people that complain about a company than praise them. 100% give them a try.

Ordering was easy. Tracking the shipment is terrible.

Lens.com makes ordering easy. I only need a contact in 1 eye. They’re the only place I was able to order just one eye rx. Thanks for making life easy

Ok, I’m not normally one to write reviews... BUT, I have to say after reading and doing my research on where I can get contacts for a decent price I had to take the chance even after reading most of the negative comments on lens.com because I received the exact opposite of what people had said in the reviews... I placed my order for Acuvue Oasys brand contacts on Jan. 31st Friday and submitted my prescription right after. Literally an hr later they accepted it and said my order would be shipped in 5-7 days, est. shipping date was Feb. 11th. Once a tracking number was available 24hrs later, I went back to check on Monday and it was already in transit to deliver on Thurs. the 6th. Sure enough I received my contacts no problem!! I am so grateful that they didn’t brake the bank and the website was easy to use. THANK YOU LENS.COM!! I will definitely be using you again soon. Sincerely, One happy customer!

Worst service ever!!!! For your own peace of mind; Do not order from them!!! Last year when I ordered my lenses I’ve never received my rebate. After over twenty emails back and forth, where they replied with a copy paste email making me wait again and again for additional time to process it, I NEVER saw a $$$$!!!Well guess what, same happened this time. I should have listened to my intuition!so far I’ve sent over 30 emails.... they’re still stalling. I asked to talk to a manager... what did I get?! Exactly, another copy paste email. I’ve been told to wait... wait and wait more! Still haven’t seen a $$$!!! I’ve been waiting since January... what a non sense!Again... stay away from lens.comUPDATE: Thanks to this post, I received a phone call from Hannah, a very nice and competent lady from Lens.com. Miraculously after we talked, a couple of days later I received my refund. A big thank you to you Hannah.

Lens.com has a lot of negative reviews, and I ordered with them still, in spite of those, because their price per box was so good. I wear daily contacts which are notoriously expensive — they were about 50% cheaper here. Even with the service fee, I paid about $50 less than I would’ve buying the lenses anywhere else. I ordered late Tuesday night, emailed my prescription over on Wednesday, and had the lenses delivered Friday. 5 stars from me.

I read ALOT of negative reviews of lens.com but most seemed related to rebate which I was not intending to claim so I took a chance and ordered. Was very straight forward through the entire process up to and including receipt. Would order again.

Ordered from Lens.com several times, have never had an issue.