Lost In The Magic Discount Code February 2023

Setup an account as a Host to rent my first property. They blocked access to the $499 subscription model for my account, and my only option was to give them 8% of each booking... 8%! that's almost double of Airbnb and far more than any other website. Customer service said that it was in response to COVID, whatever that means. They have no documentation of this change anywhere, so I was completely blindsided. If I earn $40k in rental fees for the year, instead of paying $499 I now have to pay $3200. Yeah, no.UPDATE - I called in to VRBO and spoke to someone in customer service who was very helpful, and she activated the option to get the $499 subscription. Thank you so much! Rating changed to 5 stars!

We are staying tomorrow, so will update fully if anything changes here, but -I wanted to add a different opinion to the majority here, we had some issues with the host which I will explain below, and, I came onto read these and my heart dropped as I was awaiting a response from customer services.My experience, has overall, with Vrbo, been really great. Obviously, there was a mix up, and our host claims he wasn't ever on Vrbo and thought it was a scam email, so, didn't answer any of my emails or questions. A few days go by after initally booking and no response to questions, so I contact Vrbo and they assured me booking was correct and would be going through, it's protected if anything arises and I go about my next few days, I then ask the host again and no response, so I get back in touch with Vrbo who explained to contact the host directly, which I did, to the response above.I immediately contacted Vrbo after being told the property wasn't available, I called a few times and the UK line wasn't working, but, did manage to get through, I had a call at 6pm last night (27/08/2021) which I was told they would find a suitable room, and I emailed over the screenshots of our message to them and they sent over some properties, all the ones online Vrbo weren't suitable, so they were happy enough to go beyond Vrbo and into Expedias branches and after a call this morning around 11AM I was told they were looking at a hotel that was more suited for our stay and explained that they were refunding us and giving the hotel free as a good will gesture.There was obviously a miscommunication somewhere from the host to Vrbo and the accommodation was booked, whilst it was not available, which sucks, but, i simply cannot really fault the process of what has happened after.The whole thing caused a lot of stress and given it was so close, but in less than 18 hours I was given confirmation of the new property and the explanation of my refund.To anyone here, I'd recommend that you go for a premium host or one with ratings!But, I've found Vrbos customer services, pretty spot on.Thanks again!

Cancelled my booking on Monday 22nd received a full refund today 24th can not fault them all so easy.Looking forward to rebooking next year.

Terrific stay! Fabulous views of marina with beautiful sunrise and sunsets. Fully loaded kitchen with new appliances and all the extras. Huge TVs and lovely decor. Many brand new linens, blankets and shower curtain. Great location with shops and restaurants all around. Really enjoyed our experience!

have just returned from a fantastic 3 dsys at this lovely chalet. Caldon 43 Norton park, The chalet was beautiful. It was spotlessly clean and comfortable. The beds were to die for. I congratulate the owners on this really beautiful place. It is quiet and central for anything you want to do. I would thoroughly recommend this Chalet to anyone. Don't miss out you will not be disappointed

VRBO is my favorite way to book a trip. It’s easy to use, efficient and user friendly. I always have a great experience every time I use VRBO!

When it’s booked via VRBO. I booked a vacation rental with 100% refund splashed all over the listing (still has that today all over it) and I selected this property because of the 100% guarantee refund backed by VRBO. My account still shows 100% refund available but when I came to cancel it, I’m told that there is small print in the rental agreement that means the property owner can keep $292 dollars for bank charges and this overrides the big headline advertising all over the listing. This is at best false and misleading advertising and at worst - fraud. You decide. People will be booking this property today based on the 100% guarantee - it’s wrong. I’ve reported this to the agency in the USA that deals with consumer scams and I will also report it in the uk. It’s very disappointing behaviour and renders any guarantee from VRBO as meaningless rhetoric in my opinion.29th March update:VRBO got my refund for me! I had to push as the first agent fobbed me off but Katrina was great, tenacious and successful.

Used them for a family holiday break in Oxford. Found them to be very bureaucratic. We had to send across pictures of our ID and pictures of us holding them which I've never come across before for a family UK holiday. (Our age ranges were from 28 to 57). Hopefully not an issue going forward but they were also very vague on their COVID policy. We went on holiday just before Christmas when press were speculating about a further lockdown. I couldn't get a definitive answer by phone or email as to whether we would lose our money in the event of this or us having to self-isolate other than "we will work with you in your discussions with the property owner". Not very reassuring and I suspect that we would have lost out financially. Also, I had to chase 3 times for the return of our security deposit (promised within 14 days but actually took a month). For these reasons, I wouldn't be inclined to book with them again.

Everything was beautiful about this home. It was clean and look just like the pictures and the view was amazing!!!!I would love to stay here again!!!

I rented a vacation property in Florida and VRBO blocked my VRBOr eview. Said it needed work. Here it is.You decidemazing 5 Bed Single Family with Private Pool up to 12 Guests - 8992 CC 3 stars Property was spotlessly clean but not as grand as pics. Pool the size of large hot tub. Called property manager upon arrival and left message to ask where to park second car as I thought street spots were numbered for other condos. They never got back to me. I figured it out. Also, the advertisement pictures show a pool table. We really had plans to play pool at night- one of the reasons we took the place. But there was only one pool stick with a broken tip. Unusable. I texted owner who was very responsive to texted questions BEFORE we arrived. But not after we checked in. I explained situation and politely asked him if there was something that could be done etc. He never responded either. I did receive several communications from the property managers insisting that I send copies of my drivers license and credit card beforehand and a list of what I can and can’t do and costs for each item that is missing which seemed ironic. How about charging the previous person for breaking the cue stick and running out to Walmart and buying the new guests a stick. The general fees were extensive, extremely creative and exorbitant including a damage waiver that you don’t get back even if you don’t damage anything. I would not go back. It’s too bad.Date of arrival - March 17, 2022Reservation ID #11734