Lacoste Clearance Sale December 2022

I was unlucky to order on the 14th December it left the warehouse on the 16th December which in a pandemic and Xmas is quick. The problem came once it was out of their hands. The whole issue with borders been closed so my parcel didn’t move from the 17th to the 28th December. This is not Lacoste fault, so comments below ordering from the uk and having delays during this time that’s the reason. I do think Lacoste should of sent an email to apologise even though our of their control! I emailed them as this was an Xmas present I received a reply within 24hours which is perfectly acceptable (we are too used to instant responses!) they confirmed due to the situation at the border it had delayed my parcel. I don’t think I should of had to chase my order a blanket email could of been sent out and avoided a lot of the negative reviews. The goods came packaged fine although disappointed that a couple of months earlier we had a lovely box with the t shirt. Maybe as this time I purchased sale items. Anyway my delivery arrived as soon as the borders reopened. Everything fits luckily else I would of had to email to ask about returns as it says 14 days and my parcel didn’t get here within that. Most places extend that at Xmas. Am sure it would of been fine. I will buy again from Lacoste

The sales team went out of their way to arrange a product size which was not available in store. They called back on the cell# to inform about the arrival of the product.

We have bought a number of items from this site, The quality is first class as is their service. Despite the current issues we have had absolutely first class customer service and delivery.We also get reward points and have had a number of excellent rewards. I would thoroughly recommend;

Amazing, I ordered loads of stuff as they had a £100 off for each order.. I was not expecting to receive them as it was certainly a mistake, but anyway today they arrived. Now I can wear Lacoste clothes and shoes for the next 15 years :D

I love this company and I am a regular buyer from there, all products are great, fast delivery and prompt refunds if the product doesn’t reach their high standard.I shall carrying on buying from there as you know you will get the genuine products.Highly recommended.

Excellent service had a problem with t shirt changed with no problem 1 st class

Been 3 weeks I have emailed twice and phones twice was told a manager would call me back....they didn’t tell me what year they were going to call me back. Just terrible service! Also the reason being I purchased 4 shirts they all got a gentle wash as specified on the tags. 3/4 shirts buttons torn off on them and colour has changed. Garbage for what you pay!I finally was put in touch with a manager named Laura and I will say since working with Laura on my experience above she has gone out of her way to make sure I would come back as a customer and boy let me tell you she did an amazing job, if only I had got to deal with her from the start of my complaint.

Brilliant service the staff couldn’t do enough

Over the years I have bought a lot from this brand. Many Sweatshirts, T-Shirts, Fragrances and more. From my experience I can say that the quality is better than a lot of other Brands in this price range. My clothes have been worn and washed so many times and they still look and feel as if they’re new. The CS (Custom Support) has also been good, be it in the store or online. I will definitely be continuing to buy from them.

I’m surprised at the negativity over Lacoste. I’ve been shopping with them for a while now and must say their products, customer care and returns process has been spot on. in store, I found the staff to be really helpful and knowledgeable about both the products and fittings. Love this brand and will be shopping here for years to come if the service remains as is.