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Jet2 Holidays Pakistan Reviews

2020-05-19 15:28:36

Excellent customer service

First time booking a holiday with Jet2, easy to book. Given the situation with covid 19, our holiday had to be cancelled or moved. We were kept up to date through emails along the way, given options for moving the holiday. We decided on a refund, i received a phone call and email confirming this, a full refund was given. Very professional and hassle free. Definitely booking a holiday with Jet2 again!

2020-05-19 08:28:46

Impressive service....

We have moved our holiday to next year during the current issues with Covid etc and wanted to say how impressed we were with the one to one approach from one of your advisors. He answered every question & concern we had, took time to genuinely Make us feel like our business with jet2 mattered. Professional, friendly and reassuring. So much so we are planning on booking an additional holiday with jet2 and have encouraged our friends to use the company and this first rate service. Would you please pass on our thanks to your Leeds based Travel Advisor David Briggs. Much appreciated.

Kevin Jarman
2020-05-18 21:25:56


Although I do not intend flying again (hate being cooped up for hours with the great unwashed anyway) I have to give Jet2 full marks for the way they handled Covid. Full refund, no hard sell for vouchers and great customer service. Thank you Jet2

Sheila Gomez
2020-05-18 15:07:47

Excellent Service

Have used Jet 2 a few times, staff are always great .We got our money for cancelled holiday refunded absolutely no problem . They clearly value their customers.This experience has ensured that Jet 2 will always be our first choice for future holidays .Just bear with them, they will get to you .Could you imagine having to work there !! . Constantly contacting them will just slow down the process for everyone.

Dave B
2020-05-18 15:05:24

A Special family Treat

I had booked a special family holiday for son, daughter and grandpests through Jet2holidays for the end of May this year. With the hit by the corona virus and the issues with refunds from holiday companies and airlines I was dreading losing a large chunk of money or having to wait until 2021 for a refund, if ever. True to their word, Jet2holidays phoned me, offered a refund, as an option, and the money was back into my account within 3 working days, no hassles, no conditions! I have used Jet2holidays before and they will now be my very first choice even if it may cost me a little more than one of their competitors or a bargain sale through an unknown. Well done Jet2holidays!!!

Dennis Whitworth
2020-05-18 06:02:27

Excellent customer service

We have used Jet 2 for a number of years and have always found them very reliable.we are even more impressed with the prompt and efficient manner in which they dealt with us getting a full refund due to the current crisis.We had a number of holidays booked this year and Jet 2 are the only company who have refunded us.Well done Jet 2.We look forward to travelling with you again in the future.

2020-05-17 12:25:46

Excellent customer service

Excellent customer service, full refund received from Jet2. The customer service staff are really helpful & friendly, well done Jet2 in these very difficult circumstances. We have always travelled with you in the past & will certainly continue in the future.

Christopher Tucker
2020-05-17 09:35:14

Trustworthy Travel Company

I decided to pay the balance on my Jet 2 holiday back in March in order to protect my deposit for a holiday due to take place in May. A few days ago I received an email notifying me that I would be refunded in full within 28 days. 2 days later I received a full refund in two transactions. I haven't had to send an email or call them. I am very impressed and will book with them again once the current crisis is over.

Mr Stephen Brown
2020-05-16 11:13:32

Good customer service

I have used Jet2 for package holidays for a few years now. Always been on the whole a good experience. This June's holiday was cancelled by them due to COVID 19 and I must congratulate them on the speed in which they contacted me and refunded the full amount with a couple of days of their phone call to me. Good to see a company giving such great customer service in these difficult times. Will be booking with them again when things get back to normal.

Joanne Sos Fitzpatrick
2020-05-16 09:09:02

I highly rate this company

I highly rate this company, I booked my holiday for 2nd june which we cant go on, they have paid me back every penny I paid over a few days. I havent had to do anything, they emailed me and sorted the money transfers out. Will definitely book with them again once all this covid 19 is sorted.

Mrs Dawn Troth
2020-05-15 07:24:02

Thank you Jet 2 holidays for the great…

Thank you Jet 2 holidays for the great service we have always received, after 1 email you replied to say we would receive a full refund and we did a few days later. After all this scary stuff is over we will fly again.Great service

John Smithson
2020-05-14 15:45:59

Got to say thank you to Jet2 for a what…

Got to say thank you to Jet2 for a what has turned out to be the best of a bad job.Obviously holiday cancelled, but after one phone call the full refund amount was in my bank within 2 days.Unlike other companies like Holiday Extras who illegally refuse to refund their customers, Jet2 have been professional and honourable in their actions and I will certainly book with them in the future even if it means paying more.Great to see a company with some morals and I wish them every success when business resumes.

Girts Ozolins
2020-05-14 11:17:01

5 stars for Jet 2 Holidays!!!Very…

5 stars for Jet 2 Holidays!!!Very pleased with them!My holiday to Tenerife will start at 8.06.(of course,canceled!!).Yesterday received call from them and today received refund in my bank account!!!Really 5 star customer service!

Andrea Quormby
2020-05-13 20:47:40

Cannot fault Jet2

Cannot fault Jet2. I've always had a positive experience with them. Very professional and great customer service.

2020-05-13 13:49:59

Well Done Jet2 Holidays - I Think.

We have been taking Jet 2 Holidays (20+) for last 10 years. It is not Jet2’s fault that they are having to cancel everything. Michael O’Leary, Ryanair on TV a few days ago gave the best explanation (yes really -Michael O’Leary!) that I have heard yet of the massive logistical nightmare of refunding passengers and the timescale necessary.OK, Jet2 is much smaller, but it is still a huge task.We were due to celebrate a birthday (6 x family) in Lanzarote on April 14th. We missed the phone call from Jet2 and did not receive any follow-up call.I sent a letter, an online pre-travel form and an email on 18th April.I received a personalised email reply (thanks Bryony) on 1st May, saying they would rectify the situation and not to worry. This was reassuring. She must have triggered something because on 2nd May they sent the usual email booking confirmation with hotel & flight vouchers again for the 14th April departure!As a result of an email about our June 2020 holiday -see below, I decided to check my credit card transactions online and found that a refund had been received on the 4th of May into each of the different cards, in the exact amounts that they had been used. As the holiday had been booked on 5th Feb, 14 months before, 4 credit cards had been used. 2 for smaller amounts earlier and 2 for large amounts 10 weeks before travel.Great glee – except on checking, the full amount had not been refunded. The 6 x booking deposits of £60 has not been sent. So, I am £360 short and have had to email Bryony again. The original £360 was paid by a credit card that they have refunded 1 of the small amounts to, so it hasn’t gone to another card. I am just glad I still have all the credit cards, otherwise after 14 months, where might they have sent it if you had cancelled or closed a card down?Our June holiday, 2 people to Majorca on 2nd June resulted in the usual email saying to check our contact phone numbers and expect a call from Jet 2 (as per previous holiday)However, on this occasion we received no phone call, just an email to say we would be receiving a refund back to the cards that were used for payment, over the next 28 days. That’s what we wanted (but no choice of credit voucher?) Maybe they have simply changed their procedures?This was the reason I checked our credit card transactions and found our refunds for the April holiday.Strange though, no advice from Jet2 or the credit card companies. I now have 4 credit cards with credit balances on them. We now have to get the money back from the credit cards and this will happen again when we get the refunds for the June holiday.Still, nice to get some money back after all this time. I am putting it all down to Covid 19 teething troubles. Jet2 is, after all, giving cash refunds unlike many other travel companies and they will continue to be our favourite holiday company.We have one other holiday booked with them, December to Madeira, Covid willing, we will not want another refund, we want the holiday.

Jet2 Holidays Pakistan FAQs

Does Jet2 Holidays have a student discount?

Yes. In order to benefit every student customer of Jet2 Holidays, Jet2 Holidays will provide them with a special student discounts in the form of Coupon Code, as long as they have relevant valid certificates to verify their status, they can receive the relevant Jet2 Holidays Promo Code.

Do I need to sign up for emails at Jet2 Holidays?

Yes, you need. If you have registered an email address in, you can learn more comprehensive information about Jet2 Holidays. In addition, you can enjoy the exclusive Jet2 Holidays benefits that can only be enjoyed by members, as well as understand the latest discount policies of Jet2 Holidays.

How to save at Jet2 Holidays?

If you want to save 10% in Jet2 Holidays, you may try to follow Jet2 Holidays's social official account to get full Jet2 Holidays Promo Code, promotions and other preferential information as soon as possible. And under normal circumstances, full reduction activities can be used simultaneously with Jet2 Holidays Coupon Code, etc.

How much can I save at Jet2 Holidays?

Serving customers is always the business purpose of Jet2 Holidays, providing customers with preferential benefits from time to time, and the discount price support is used in conjunction with coupons and discount codes. You can get a discount by purchasing products on Jet2 Holidays and looking for the discount you want on On average, each customer can save the shopping cost of Rs37.

4.6 / 156 Votes

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Last Updated January 2022

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