Figis Free Shipping Code December 2023

I am writing this in response to quite a few of these reviews, but particularly, Renee's. First off, I in no way, shape or form speak for or represent the company. I am a lowly, front line employee who deals with individuals like you on a daily basis. I do not understand the thought process that would lead you here after your experience just to complain about the "terrible customer service." You received a faulty item. I get that, but it happens. You are not the first, nor will you be the last, customer of any company who receives a product that does not meet typical standards. If the fact that mistakes happen is a concept you are unable to understand when dealing with businesses of this scale, then you are going to have a really tough time in this world.Next, you complain that you had to wait on hold. I am curious what you expect during a company's busiest time of the year. Hold times during peak seasons are standard for literally any company you can imagine, and the same people answering your calls are the same people responding to your emails. So your entitled urge to be able to push yourself to the front of the line through calling, emailing, tweeting, etc. is not only making the process slower for everyone else, it is making it slower for yourself.To address the rest of your complaint, allow me to let you in on a secret: the fudge you received was a free gift. The sender didn't buy anything for you. For spending X amount of dollars they were given a FREE gift of fudge that they chose to send to you. To make up for this mistake with your free gift, you were offered significant compensation in the form of 3 gifts worth considerably more money. Why this replacement gift, why not send you fudge? Because obviously something was wrong with the fudge! I do not know if you understand supply chain management and ordering on this scale, but we cannot just make new fudge appear...in the middle of the Christmas holiday. So, the company did what it could and, along with eating the cost of the FREE fudge that was sent to you, decided to eat even more cost -including shipping- all to make customers happy. Explain to me how that is not good customer service? Because it sounds as though your only complaint is that the world was not built specifically to satisfy you every step of the way. These customer service reps work very hard to assist in cleaning up mistakes they had no part in making. They are people, they have families, and they deserve better than to be berated, talked down to, and demonized online by the likes of you.

I've no complaint concerning delivery, etc. My first order the cashew nuts were delicious and fresh but the next order wasn't as good and the nuts seemed old.My serious complaint is their billing system, it needs serious updating. Also, my understanding is that they are closing. I received no notice nor have I received a current bill.

Thanks for the gift I love the assortment of candy. very good old time christmas candy. Very nice reusable container.

the hummingbird cake left something to be desired

Figis has always delivered orders on time and sent exactly what I expected. I love the variety of items.

My god I got that sugar free banana nut cake boy that's very good with cup Joe. Keep up good work. I get PD I what get sugar free candy. Thanks Carlisle Pa

I have done business with them for 15 years!!!!! Never had any problems with this company. Sad that they won't be around any more. I will miss my holidays ordering. Good luck in your next business.

I was going crazy looking for the website, now I see they went out of business. Sad we ordered every year an loved it.

Great summer sausage, champagne mustard and pasteurized cheese spreads. Seriously, I feasted all morning on every flavor. Artisan-like.

Loved the gift we received from Allen @ Debbie Myers of Elkin, nc. The breakfast basket was so nice. We were overwhelmed at the items and my husband tore right into it. I am using the basket for christmas. Thanks for being a great company and providing great products. Huffman family