Fdt Coupon April 2024

On May 22, I placed an order (fruit and floral) basket, to be delivered also on May 22. Within appriximately 30 minutes of me placing the order, i recieved an email stating that it could not be be delivered on the 22nd and would be delivered on the 24th. However, it was not delivered as promised on the 24th. After several phone calls and much aggravation, as I have never had this much trouble using FTD, it was delivered on May 25th. also, understanding that substitutions can be made, the basket recieved, was not even close to the one i did order. All floral, no fruit. I was told that i would recieve a 20% discount for all of the trouble. I have used FTD on occasion and would like to continue, however, as frustrating as this experience was, that may change. My name is Penny Fischer, the recipient was Denver Fischer of 1330 Eastgate Drive, in Norman Oklahoma. My phone number is 1-307-689-2117. This phone number matches the number you have on file. My son, who live in Norman, OK, says they are with in 30 minutes of many floral shops, perhaps a soulution would be to try to find a more reliable florist in that area. Thank you!

The arrangement was beyond beautiful. And arrived just on time for my friends funeral.

I had used two other on line flower companies and had negative experiences with both. I decided to give ftd.com a try and have now used them several times, all with good results. The flowers look like the picture, arrived on time and in good condition. I would use them again.

Hi I think you all so much for delivering the flowers to my first cousin Sarah Keys she passed away and she was laid to rest by the RJ gainous Funeral Home in Daytona Beach Florida I say thank you again for making sure that those beautiful flowers got there on time I say thank you for my family I really appreciate it but me not being able to make it also you all are doing a great job

I wish, I had read these comments before ordering flowers and a box of chocolates to my brother on the occasion of his being granted professorship. They missed out the shipment on the date it was supposed to be delivered and in the subsequent delayed delivery after many days they did not send the chocolates that were all paid for. Every communication to them has been one of promises and expecrations. After much communication they sent a new bouquet to my brother without the chocolates (refunded the money). He received the bouquet and I have decided to improve their stars from one to four.

Edit: FTD ended up sending a complimentary bouquet to a friend, so I am changing my “one” star to “three.” I still will not use them in the future.Original review: I ordered flowers yesterday for a family member to receive on her birthday. Having recently lost her young mother to a painful illness, I knew the arrival of these flowers would truly brighten her day. My order was placed at 10:50 am. At 5:50 pm, seven hours later, I receive an e-mail that the order will be delayed by one day. I request a refund from FTD and scramble to contact a local florist, but it is too late in the day at this point. The following day I contact FTD. Hoping to receive an explanation of where the issue occurred and why a substitution wasn't made to ensure the flowers were delivered same-day, as indicated under "Our Guarantee" at the bottom of my order confirmation, I contact FTD today. The first rep has zero empathy or compassion, when I simply want to know why they didn't just send a similar bouquet. I ask to speak to her supervisor--this supervisor is completely indifferent and repeatedly reminds me that I requested a refund at 6 pm the day I ordered the flowers and therefor the order was canceled. Talk about frustrating! Realizing I am getting nowhere, I ask to speak to his supervisor. I've now been on the phone with FTD for more than 30 minutes, with no explanation of how they dropped the ball on my order and didn't substitute the arrangement so that the same-day order was fulfilled. The second supervisor takes no responsibility on FTD's part. She explains that they e-mailed a local florist, and then places blame on the local florist for not getting back to them in time. Can you imagine if this order was for a funeral? Why promise same-day delivery if you cannot deliver? She could have offered to have a small bouquet sent as a kind gesture. Needless to say, we will never use FTD ever again and highly recommend anyone reading this review to do the same. Go directly through a local florist. We were "gold" members, and won't be renewing after this stressful experience. Any $15 delivery fee is far more worth it than the stress and time wasted trying to connect with a compassionate person at FTD.

I had no problem. The flowers are fresh and as advertised. They were delivered when the rep told me they would be.

My order was placed at 1pm and delivered by 4pm the same day. No problems. My girlfriend loved the arrangement. I actually saw these negative reviews before the delivery was made and they made me a little nervous, but there was zero issues with my delivery. I will use them again.

Amazing at first I thought things were going wrong but this place came threw. Amazing flowers wife was happy and they delivered. Thank you

There was a mishap with the delivery but they made up for it and I couldn’t appreciate it more!!