Drizly May 2022

I don’t know about all these people giving one star, perhaps it’s just the liquor stores in your area but here in Connecticut, I’ve placed two orders so far, one 4 days ago and one yesterday, spending around 300+ dollars those orders I received exactly what I wanted and they gave me a call before they arrived. I met them at the door and handed me my drinks. I can safely say I was satisfied with my orders because Ubereats in my area doesn’t deliver to my location. Which is frustrating so I downloaded Drizly to test it out. They deliver alright and from further away I waited 30 minutes the first order and got it and the other was about an hour only because there was a huge snow storm. So those complaining have bad liquor stores. That’s fact. The people who delivered to me also have been very nice and frank. Straight to the point. I will continue to use Drizly because the liquor store has exactly what I want and I haven’t been told anything been out of stock. They have a huge selection and I don’t have to leave the house to look all around being stumped what to buy. Anyone having issues with the stores they show try a different one with better ratings. I seriously don’t write reviews even this detailed reviews but seeing so many negative ones makes me think that the people angry just didn’t know what they were doing on the app, I don’t mean that rude or anything but you need to do a little research. I’m happy to order from them again any time I need a drink thanks for providing me with my drinks during this cold snowy weather!

I think the experience varies with the area. I'm in West Palm Beach and had an excellent first experience. Driver came within 30 minutes with text updates and email update. Everything was accurate.

Drizly's interface is awful. Trying to place 14 orders for a company party took hours! Literally 1/2 of the orders were suddenly canceled for "payment issues" right after placing. I would then go in and re-do the order exactly the same way - and it goes through. I cannot recommend this for bulk orders to different locations.

I wrote a bad review in the past and see others are dissatisfied but as if right now I’m looking and they have great deals so if I proceed to order n it goes ok I’ll make it a 5 star review

Great service. Called me about .y order, what they didn't have and worked with me for a replacement. Delivery service was prompt and courtesy. Love it. Will definitely be using this alot.

Ordered online when I saw an ad on Facebook. The supplier they had chosen has a huge selection. After ordering and going through registration, I had my order in 15 minutes. The order was accurate and complete. I will definitely try this again!Thank you,

Started out great, but then i had 3 succesive orders that were shorted. Seems like any time ordered something with quantity greater than one, they just brought one, but charged me for the number i ordered. The 1st 2 times they refunded my money AFTER i pointed out the problem. The last time i ordered 4 margaritas and they brought one but of course they charged for 4, $80. I sent emails and they hemmed and hawed, had a previous order number and said they had refunded. I sent them an email with rhe specific order number and that was the last i heard, no refund, $60 lost. Oone or two times is understandable, but after 3 straight times it shows me something is wrong with their business plan. Now i use Instacart with excellent service.ReplyI am not wasting any more time trying to contact representatives if your company. See my last email sent weeks ago with the order number, explanation and amount of proper refund. I already disputed the charge on my amex card so i am not going to be out the money, and i already switched to instacart for the service, so GOODBYE DRIZLY

I placed an order on Drizly and the items on my order were swapped for cheaper items, but I was still charged the full amount. I contacted Drizly several times and they did not respond at all.Update: They did end up responding to my query and fixing the problem. Initially they gave me a silly offer of a refund/exchange if I hadn't opened the wines, or a credit to a future order, which doesn't make any sense since they have no basis for not refunding the price difference, but they did ultimately give me a refund. They gave me a full refund too, and gave me a small credit to a future order, which they didn't really need to do when I only wanted the price difference refunded, so that was also nice.

I'm only writing this review to put at ease people who ordered and then read these reviews and panicked yourself. (Which is what I did). This is a corona time period entry. I put in my order on 5/4/20. I had my alcohol delivered (glass bottles) to Wildwood (one of the most remote places in America), and I had my order by the 2nd day. It did arrive via Fed Ex. It actually came earlier than they said. I have a 2nd order which is supposed to come on 5/16. Which they didn't tell me when I ordered (pretty long time). But I'm just trying to avoid going into any buildings so I don't care as long as it comes. I would not try to buy alcohol online for a party, and get stuck hoping that it will make it on time. I also would not trust delivery times given by any service right now, although Walmart seems to be pretty good about it! If you're trying to avoid walking in a liquor store...this worked for me!

I'm only writing this review to put at ease people who ordered and then read these reviews and panicked yourself. (Which is what I did). This is a corona time period entry. I put in my order on 5/4/20. I had my alcohol delivered (glass bottles) to Wildwood (one of the most remote places in America), and I had my order by the 2nd day. It did arrive via Fed Ex. It actually came earlier than they said. I had a 2nd order which came on time too. I'm just trying to avoid going into any buildings so I don't care if the shipping is late...as long as it comes. I would not try to buy alcohol online for a party, and get stuck hoping that it will make it on time. I also would not trust delivery times given by any service right now, although Walmart seems to be pretty good about it! If you're trying to avoid walking in a liquor store...this worked for me! I ordered 2 shipments of beer on 5/16, which both came on time too!

This is a great convenience for me and any issues I've had were minimal. Deliveries are usually left at my front gate that is locked. I get the text that they are en route and stay on top of it. They have yet to take longer than 2 hours from time of order and I've had zero billing issues.

Do not use! I had one good experience with Drizly, so I ordered from them again. The driver picked up my order for the liquor store, drove around with it for an hour, then marked it as delivered. I was watching the tracker and it was no where near my house when it was marked delivered. I never received it. I've contacted the liquor store and Drizly and both said it was delivered to the address. It was not delivered! You'd think they would have proof of it being delivered, like a drivers license scan. I'll contact me credit card company for a charge back. I guess the driver has my wine. Never order from them!Update: Drizly was kind to give me a full refund of the order. I'm disappointed in the liquor store, but Drizly pulled through.

Used Drizly for the first time yesterday. Got my order in under an hour, but the store I ordered from brought me two 6 packs instead of the two 12 packs I ordered. Sent Drizly an email with a picture and they almost immediately refunded me for the missing 12 pack, plus gave me a $5 credit on my account. Great customer service.

I know there are a fair number of bad reviews of Drizly but my experience was top shelf(pun intended). I ordered early Friday morning a hard-to-get whiskey that I could NOT buy at the local stores (including the Total Wine warehouse) and it was delivered to me Saturday at 5:00 PM. Wow. Maybe Drizly had some difficulties and is now cleaning up their act, but I would have no qualms about ordering from them again.

In the interest of full disclosure, this delivery was made in the state of NJ and in a densely populated area.However, the Christmas gift I sent to our adult friends was made without a hitch and just as advertised and hoped it would be despite the number of "0" star reviews.Was delivered in the exact time window I requested during the busy holiday season. Understand that it is beholden to the local vendor, but in this case it was flawless! Great service for me, first time user.