Current Travelodge Discount Codes February 2021
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Travelodge UK Pakistan Reviews
Anon
2020-05-19 08:24:50
Don’t believe all the 1 star reviews
I agree with some other good reviews below. I had 3 rooms booked for 2 nights each in London for this weekend. Total cost over £300, paid last November. The event we planned to go to was since cancelled and the hotel we booked is closed. Although it would’ve been nice to have this money refunded earlier, I can understand that cash flow issues at many companies is forcing them into difficult situations.As I booked saver rate tickets, I could only get voucher refunds if I cancelled MYSELF. Ultimately I waited until a few days before check in where I got an email which offered vouchers to the value of original booking + 25% or a full refund back to the credit card if I did nothing. Read the instructions carefully if you opt for the 25%+ vouchers. I did nothing and received full refund a few days later.As I was covered through bank travel insurance and the credit card I paid the booking with, I always knew I’d get the money back, but am glad that travelodge did the right thing in the end. I’ll be back making bookings when all this is over. I think many of the disgruntled people on here just want their money back immediately, which is a bit unreasonable. I suspect if you leave it and they reopen the hotels you’ll still get the option of vouchers for a certain period so might as well take your chances and wait.
LW
2020-05-17 19:35:13
Excellent customer service during the…
Excellent customer service during the Covid pandemic. I had a booking at a Travel Lodge in London as I was going to a gig and they contacted me to let me know it was only open for key workers. They offered to find me another hotel as I didn’t know whether the gig was happening which they did very quickly. Subsequently the gig was cancelled and I got a full refund.
Mrs C
2020-05-16 07:48:32
Refund on Booking due to Covid-19
Had a stay booked for 6 of us in Leeds 22 May. Have waited to see if they would contact as didn't want a voucher or to rebook after details of this on their website. Have had an email from Travelodge in the last couple of days stating they will offer a voucher +25% of value or a full refund. I do not need to respond if I require a refund and money should be back in account within 14 days from Sunday. Just the outcome I wanted! My advice is if you're waiting on a refund don't accept a voucher just yet as they may contact you, if the hotel is still closed at the time of your reservation, and offer the refund a bit closer to the time.
Michael Hearn
2020-05-11 10:32:26
stayed at WADEBRIDGE TRAVELODGE
stayed at WADEBRIDGE TRAVELODGEEXCELLENT STAFF BUT BADLY DESIGNED ROOMTV TINY AND HIGH UP ON THE WALL BENDING NECK TO SEE IT,AWFUL1 MISERABLE PLASTIC CHAIR BETWEEN TWO OR SIT ON THE BEDBEEN THE SAME FOR YEARS APPARENTLYPREMIER INN FAR BETTERAND THIS IN A MAIN TOURIST AREA!JUST NOT GOOD ENOUGHAN UNCOMFORTABLE STAY
Leigh Cole
2020-05-10 14:07:23
Thought their COVID19 response has been…
Thought their COVID19 response has been reasonable in our case.Had two bookings sub £40 which have been converted to vouchers +25% which we will use in the timescale either on leisure or business stays.Never had a problem staying previously.Well done TL.
Katie Braun
2020-04-26 06:57:55
Home for every one when you are away…
Home for every one when you are away from your home
Roger Ferguson
2020-04-25 09:44:50
Travelodge non refundable room refunded.
I booked a saver non refundable room at Gatwick central hotel which was closed due to covid19. 2 weeks before we were due to arrive I received an email to say my booking has been cancelled due to covid19. In the email it said I could apply for a voucher or if I don't want this then I should do nothing and I would receive a full refund. About 7 days later I received an email with a credit note attached,the day after that another email saying a refund was going back onto my card that I paid with.A day later I checked my account and the refund was in. All I can say to others with this type of booking is to wait to nearer your arrival date for Travelodge to contact you. Well done Travelodge see you again in the future.
Mike Ward
2020-04-22 09:16:01
Not prepared to reimburse me despite the evidence
Booked a two night stay at the Barnstaple Travelodge for March 23 and 24. On the morning of March 23 I decided to delay my visit to March 24 and 25. The website only provided the option of cancelling March 23 and making a fresh booking for March 25. I therefore cancelled the booking at 11.55 for which Travelodge charged me the princely sum of £1.00. The precise time was evidenced by my bank, Starling. Travelodge refuse to reimburse me, stating that I did not cancel the reservation before midday despite me providing evidence to the contrary.UPDATE After emailing the CEO his assistant emailed me to advise I would receive a full refund. A happy man.
James Foster
2020-04-15 00:03:38
Dated but acceptable for a budget hotel chain
I stayed at the Travelodge in Reading that looked like it might have been an old converted office building. It's dated look outside carried on throughout but I believe it may have been updated since my last visit. The price is it's key selling point and if it's just a place to lay your head for one night then it's acceptable. I wouldn't really want to stay for longer than that and probably wouldn't entertain a guest there.
Tankie Martin
2020-04-11 15:22:38
I see that Travelodge are not doing to…
I see that Travelodge are not doing to well at the moment. Well I have to give them 5 stars. The person I spoke to (Timea) was really helpful - could not do enough to sort out my problem. Well done Travelodge and Timea.
Charles Oakes
2020-04-03 11:50:28
Liverpool docks
Had to leave travelodge Liverpool docks cause of lockdown brilliant staff and the manager spoke through everything best he could we was on a saver rate we had to cancel got voucher back within two days of cancelling it with them looking forward to going back as soon as we are out. Of lockdown. Thanks keep up good work and keep all good brilliant staff at travelodge Liverpool docks
David King
2020-03-22 13:03:46
Comfortable and clean with friendly and…
Comfortable and clean with friendly and helpful staff
LO L
2020-03-20 11:34:49
Polite friendly staff
Polite friendly staff, Clean rooms littlehampton bodyshop island
Consumer
2020-03-20 04:24:56
I usually do advance bookings at the…
I usually do advance bookings at the Travelodge but now due to the Caronavirus I am order to working from home.I would like to cancel my advance bookings but not able to do so because the manage bookings options on the website has not been working for several weeks.I have contacted the Travelodge I have stayed at for help but they are unable to cancel the bookings on my behalf.This is very disappointing.Can the Travelodge Management team help with this please
blueredrum
2020-03-17 10:38:26
So much better than Premier Inn
I can see why people are upset about not getting refunds due to Coronavirus, but honestly, Travelodge are SO much better than Premier Inn on this issue. I am a keen horse racing fan who attends 1-2 fixtures per week and always stay at either Travelodge or Premier Inn. My upcoming bookings are on Saver/Non Flex rate.Travelodge allowed me to log in to my account, change my booking in late March to another time later in the year at the same hotel and pay the £8 extra that the other room cost, with no fuss.Premier Inn claim that they allow to let you amend bookings, but in reality it is impossible, as you can't do it online, you have to ring up the call centre, and they simply don't answer their phones. So I have lost my money with Premier Inn but managed to amend my booking with Travelodge, all hassle-free. Thank you Travelodge!
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