Barkbox Free Toy Upgrade January 2021

Absolutely love Bark Box! We've been BB fans in our household for going on 2 years now. My pup looks forward to her box coming every month. They really go out of their way to accommodate every wish I've had... From ordering special toys with treat dispensers built in.. to adding her favorite new chews onto her monthly box (which weren't available online, but could be done w a customer service rep through their warehouse).. the toys are SO fun! You won't find toys like these in stores. Each month has a theme, I must admit I look forward to it maybe just as much as my dog haha! They really take your dogs size into consideration.. if you received something you or your pup didn't like, all it takes is a quick message to their customer service. They have lots different ways to get ahold of them.. instant message.. email.. phone..and always get back to me quickly. They're amazing! We'll continue to happily order from them, as they go above and beyond to make your pup have some fun!

Been with bark box for over a year now, this will be her second year. For starters something to know about my dog, Peaches, is she's a German shepherd Husky she's a light chewer and loves toys doesn't thrash them, takes her time. While being with bark box every question I've had has gotten answered and fixed if needed, the customer service is great!First problem I had was I put in code for 3 toys, first box came with two, was confused so I contacted them and I guess I hit wrong suggestion to activate promo. They fixed it and second box came with 3 toys, one being completely free! So 3 toys, 2 treats, and a chew for $22! After that, we got a bag of treats that smelled pretty bad, even for Peach however she is super picky even the other dog's weren't thrilled. Contacted them let them know and they shipped a new bag of treats of my choosing to me for free! Other than that, no issues! For my second year I was going to drop the box and save up but decided to change up my box, they still let me keep my free toy. Talked to them so now I will be receiving 4 toys and a chew since my dog is picky and I can pick her toys and give extras to shelter or family.On a less positive note, some characters are less exciting, not all are my taste but dog of course is gonna love any squeaky. I like to kinda choose so I prefer to get more In my box but other than that the box is great. Not sure if customer service is different by area but never once have they been a problem always helpful.

I don’t understand all the bad reviews because I freaking love BarkBox! I have three dogs and they all love the toys and the treats. That being said, they aren’t picky and they don’t have allergies. But from my experience with customer service, they should accommodate you with enthusiasm for those instances. If you have a dog that tears up stuffed toys then get super chewer box. My coonhound demolished a rubber toy in minutes and they sent a nylon replacement the next day. Of course since I love it I haven’t tried to cancel so I can’t speak to that.

I was just checking out your reviews, and I don't get it! My dogs absolutely love their BarkBox, and know it when it arrives. My 100lb wolf even tries to open it herself - and, she would have easily I'm sure, if given the time, had it open. They loved EVERYTHING in the box, and I just upped my subscription for another 12 months. Keep up the good work.

I like Barkbox but it's been quite disappointing lately. I've noticed they have shipping issues to Canada lately due to certain items not being able to cross the border, but twice now they've refunded me without sending a box which forces my dog to miss out. He has no preferences treat wise and they claimed that is the reason. They tried to make up for it in December with a box full of toys but they just keep messing up and I'm about to cancel my subscription at this point. The customer service is great though and they're extremely friendly. It'll just be a shame to have to cancel if this continues to be an issue.

I have used Barkbox for my pup Milo he is a Boxer with allergies! They have gone around the food he can not have and gave him good treats that he loves and enjoys along with themed toys whatever the theme is for the month the toys are sturdy and strong he plays tog awore with his naboer pup friend they hold together most of the time tell they just can't anymore. I would recommend if you have not tried them give them a try. They have 6 month subscriptions or month to month I would try the month to month before doing a 6 month subscription.

I’m confused re: all of these low reviews. We signed up for Bark Box in December and we just received our third box. Our pup Sadie gets very excited every time a box is delivered. The treats are of good quality and Sadie loves her toys. When I first signed up for the subscription, I had a problem. I was trying to do it via my phone and I messed something up. I hopped over to their chat option and yes, I had to wait a few minutes to get someone...and yes..it took them a few minutes to fix the problem...however the problem was fixed, the person I chatted with was super nice and our boxes arrive right on schedule.

Sign Up Now...Don't Wait!!!! I signed up for this for my Senior dog. She is a 10 year old Westie. She gets so excited with this box comes. She has found a new love for toys with these Bark Box toys. She scratches at the box and carries the toys around for weeks. I recently contacted them to ask if they could send her Box out early, because we got some bad news that she was sick and wouldn't have long. They were not able to, but they gave me a $25 gift card to buy toys and treats from the Bark Shop for her. They also gave me contact info for a website and a phone line that I could call if I needed to talk. This is an amazing company with outstanding products and outstanding customer service!!!

When I started BARKBOX last year we were so pleased with the treats and quality of toys! Now for the last 3 to 4 months the toys are SUPER CHEAP. My Yorkie won't even play with them. So I've been telling CC and they send more cheap replacement toys. This month wasn't even in a box it was smashed into a bag. It's gotten awful. Hardly Christmas themed. One toy looked like a meatball. I hope I can cancel. Really WAS a fantastic company.

I’m shocked by the negative reviews. Whenever I have had to contact customer service (mostly billing and shipping inquiries), they have always responded within a couple hours and every representative has been SUPER nice and really helpful. Plus, my three dogs LOOOOOOOVE the SuperChewer Box. 2 toys (that they shockingly have not destroyed so the toys are definitely high quality), 2 bags of treats and 2 chews. Sometimes I’ll add on and everything always arrives in great condition and on time. This is easily my favorite subscription service. HIGHLY recommended for any dog owner.

Not sure where the reviews for not being able to cancel a subscription come from.. I cancelled mine easily before because my dog still had plenty of toys & treats.. there is a phone number because when your dog destroys a toy before 2 weeks of having them you can call & they send you a replacement because the toys are guaranteed to last at least that long. My dog always loved all her toys & treats & now a year later I decided to get her & my new dogs some bark boxes for Christmas! Customer service made it very easy when she destroyed toys before & replaced them so quickly! The only reason for 4 stars because this time shipping is taking a while longer & the shipping date charged.

I’m really surprised by all the bad reviews! My dog has been receiving boxes for about 1 year now. I haven’t had ANY issues. The boxes come on time every month, they are complete (2 toys, 2 bags of treats and 1 chew stick). My dog is a “medium chewer”, I think the quality of the toys they send are great, I love them, my dog LOVES them. I haven’t had any issues with billing or their customer service. I highly recommend bark box. Lifetime pet owner here and spent 6 years working as a veterinary technician.

I made the mistake of signing up for just the regular barkbox and not the super chewer box. So i live with my mistake wish i could just switch over without paying extra so thats a bummer. They ask for your dogs birthday so i assume they would send a birthday gift the month of your dogs birthday. I was wrong i did get a card to give another dog their first free box, but the code expires in 2 months. The idea of bark box is cool but isnt being delivered through this company how it should be.

Wow. A ton of negative reviews... I'm shocked! I've been with barkbox for about 2 years now. I've canceled my monthly boxes, and started it back up, and canceled again just because their toys are piling up. I've never had a problem. It's about $22 bucks a box for a 6 month subscription which is super cheap compared to going to a local pet shop. I even ordered a toy too small for my dog and I was looking to exchange it and they told me to just donate it and they will send me a free bigger one. I've been hooked ever since.

I ordered the super chew box and it is amazing! My dog, who is a good old hound dog was able to chew through everything and anything, until BarkBox came along. He was able to get squeakers out of every other toy I had ever got him until we got what was called a potato squeak toy in our November box. It is absolutely amazing and he has not been able to get the squeaker out! I would definitely recommend this to anyone who loves to spoil their dogs, the treats that come in the boxes to my dogs absolutely love. I like to that I can customize the Box to whatever my dog likes. Great job BarkBox, I would recommend you to anyone any day.