At Home Printable Coupons April 2024

Home Depot, Hilo, Hawaii:Sales and customer service has been consistently excellent for my 12 years as a customer. I've noticed during the past year the stocking of inventory has become a bit chaotic and I'm needing to bring a box cutter blade with me to get products stuck, unopened on many shelves. Maybe this allows them to keep prices from rising~~?

fair, but could use help

Hi I want to leave a review for Customer Service Rep - Ann from the paint dept at the Morningside location. I have been shopping paint from this location for the last 8 months and she was so helpful, know her products/job so well and has the best customer service skills with tons of patience to deal with customers. I want to give her my thanks and greatly appreciate her service. Continue to do the good job you're doing Ann and make customers like myself happy and looking forward to visit again.

I could not get through to anyone at the Home Depot store in my area, but had success in resolving my issue when I worked with a very helpful, polite, and knowledgeable customer service agent via their Customer Service Center. I spoke with a woman by the name of Toni, who was exceptionally helpful. She helped me with a matter concerning a damaged appliance that was delivered by Home Depot, and ultimately I learned I could receive an allowance for the damaged product. I hope HD holds on to this great CS representative. - Amanda H.

I went to Home Depot and checked out refrigerator. we ordered it I paid for it. they told me it would come five days later. waited waited and waited five days later I took the day off so I could wait for them to deliver the Refrigerator. it never came call the store. didn’t know what happened my order. wasn’t in there computer. went to the store at night wanted my money back and they couldn’t figure out what happened since my order wasn’t in the computer. so I had a hard time getting my money back I waited an hour and a half finally. I have my money back and the only thing they offered us was a bottle of soda. maybe they could compensate us for our time or waiting five days with three grandkids that I have with no refrigerator and not much food in the house because we’re waiting for refrigerator. I will never go to Home Depot again For appliances. They have very bad communication with the companies that deliver.

I would like to commend Mike Stephens at the Home Depot Northville store ( Haggerty and 7 Mile) for his great customer service the day after Thanksgiving ! Our hot water tank “blew” Thanksgiving morning! Mike explained all the different water heaters not only to me but talked to my husband who was at home on my cell phone! He was very calm and after making a phone call was able to get our hot water heater installed That afternoon! I recommend Mike for a high customer service award. Thank you Mike , Judge Judy!

I just want to say I was in the Menomonee falls store today and this older gentleman employee was a greeter at the door and this man was so nice. Very friendly and really sweet. So refreshing to see. Also great cactus selection in the plant department.

EXCEPTIONAL!John Batkie, manager at Home Depot Perring Parkway went out of his way to correct a wrong.John is a superstar!

I had purchased a quart of paint for touch ups, and had it color matched with a sample from my wall. When I went to do the touch ups, it was considerably lighter. I went to store #0468 at I17/Thunderbird and talked to Jeff in the paint department. He made several changes and adjustments to the formula. When I brought it home and re-did my touch ups, it was a perfect match!! Thank you, Jeff for working so hard and patiently, and having such a good eye to get the color match PERFECT! I appreciate you!!!

THIS IS A HELPFUL REVIEWI've two homes and two businesses and have spent many thousands over the years at the Home Depot, so...What should you use the Home Depot for? If you need a small bag of screws, or some 2x4s, or PVC pipe, if you need a quick hand tool or shop vac, a lighting fixture or yard tool - this is the place. Their prices and selection are the same or better than Lowes, ACE, the corner hardware store, etc. Staff are uniformly friendly and about half the time they have an expert who can walk you through a problem. This is why you see a lot of small business professionals there as well as advanced amateurs shopping there. When you need a wide selection of something simple, and at a good price, and you need it now, the Home Depot should be your first stop. This is what they do best. What should you not use the Home Depot for? Basically if it's something you can't walk out of the store with on the spot, you're taking a risk. Whether it's a custom door project, flooring, a major appliance, kitchen cabinet install, bathroom renovation, etc...there's a good chance there's going to be a problem and most importantly they can't fix it. When something goes wrong you'll be left dealing with well-intentioned, but powerless customer service reps or with the vendors they outsource their services to and these vendors will just point back at HD and vice versa. The company is just too big and complex and they just haven't figured it out or it's not a priority. So if you've got something more valuable or complicated (again something you can't walk out of the store with on the spot and that includes the equivalent if you order online) then there's a good chance you're in for a rough ride. For those items or projects you're better off going to a smaller retail outlet or contracting with a local small business directly. If you'll scroll through their reviews here and elsewhere you'll see the same thing everywhere. It may cost a bit more, but I know from experience you'll be happier.