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And Other Stories Free Delivery Code March 2024

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And Other Stories Pakistan Reviews

JO LANGFORD
2022-05-02 12:05:20

Slow returns process

First time purchase - thought I would have a change from Zara, who are similar for style and price.The quality in my opinion is not worthy of the price point and the sizing is way out…The returns process was so slow - I contacted PayPal for advice… After one month, I still hadn’t received notification that my return had been received (RM tracking stated delivered on 01/04/22) telephoned &OS and spoke to a lovely Scottish lady called Ashley, in customer services who refunded my account immediately - so was very relieved to finally move on.

Monika
2021-03-27 09:30:13

Improvements needed

Love the website for their good quality, simple and timeless pieces however since they’re part of the same group as H&M you can get pretty much the same stuff from there for the fraction of the price.Delivery timescales are waaaay too long, it takes nearly 2 weeks no receive your order which is so much longer than the competition

Arch1
2013-07-13 10:26:32

love the product

really love the shop and online service. very fast delivery. sizing can be very strange. all very different, and have clothes in 3 different sizes. Returns are very slow. still waiting for one to be dealt with after 2 weeks

M W
2020-06-12 08:57:04

Give credit where credit is due

I ordered some items from them last month, and it took only a week to arrive. The only down side is the courier they use is Hermes, which I had multiple terrible experience with this company. However I got lucky this time and received my parcel without any problem. After retuned some clothing, I tried to chase my refund, the customer service on the phone and online messages chat are both very friendly, and I got my refund on the same day after I spoke to them!

Irinka Gujabidze
2020-09-07 11:39:45

Satisfied customer

Honestly, not sure why it has so many bad reviews. I am a regular customer for 2 years now. I bought many times in-store (Kings Road and Regents Street stores), but even more frequently I shop online. Never had a problem with return/refund, neither online nor offline. In regards to the quality- it is a high-street brand. Quality is better than Zara and Mango, especially their Knitwear, jean and button-up shirts.

abc
2019-03-14 19:47:51

Everything ok (phew)

Delivery was totally fine, although I was terrified after reading so many bad reviews. An order I made in the US on Monday was delivered on Thursday without any issues. I ordered once from their website in the UK and didn't have any issues with delivery there either.

Jade B
2020-07-28 12:31:04

Great customer service

Ordered from France and had a great experience and great customer service. Items shipped quickly. I made 2 returns with Mondial Relay, the first refund was fast, the second took 2 weeks (but they mentioned delays on the website). I also had an account problem and couldn't have my refund automatically processed. Customer service contacted me themselves for this matter and the process was smooth. Fast and effective communication, they refunded me manually very quickly. From my experience, I recommend.

Tanja II
2022-07-12 08:35:28

Good quality

I didn't expect much. However I was impressed with what I've got. Quality was very good and print on the items was beautiful. I received items quite fast with normal shipping, took less then a week. I would say they are little in size. I always wear 34, but have ordered 36 of one set, only because they didn't have smaller size, and I planned to sew in, but those peaces looked perfect on me. While the other dress of size 34 was a bit small.

Ast
2019-08-01 20:48:14

I don’t believe these reviews!

I am shocked to see these reviews here! And I am so glad I didn’t read these reviews before placing an online order. Although it wouldn’t stop me because we have local Other Stories store and everything is so pretty and high quality!I love & other stories and just received the dress I ordered 5 days ago. I love it so much!! Great packaging and awesome sale price. Don’t think twice, they offer free shipping and free returns, there is always a representative you can talk to on the phone so just place your order! Thank you Other Stories, now I have a perfect yellow dress for my upcoming trip!

Nastka Socha
2021-06-11 17:21:26

LOVE LOVE LOVE

Beautiful items, fancy design, quality fabrics. My new to go shop when I need an update in my wardrobe. They might be pricy but definitely worth it!Customer service is the best service you could ever imagine- always quick to reply, helpful if you have an issue.I am not sure why they have so many bad reviews.. All I can say is that I definitely recommend &other stories if you are looking for good quality pieces.

And Other Stories Pakistan FAQs

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And Other Stories Pakistan Dsicount Stats

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Max. Discount 70%
Last Updated March 2024

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